Privacy Policy

Last updated 08/06/25

1. Introduction

This Privacy Policy explains how Black Wine Club ("we", "us", "our") collects, uses, stores, and protects your personal data when you use our website, book tickets, or attend our events.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Black Wine Club is the data controller responsible for your personal data.

Contact details:

  • Email: louis@blackwineclub.com

If you have concerns about how your data is handled, you also have the right to complain to the Information Commissioner’s Office (ICO): https://ico.org.uk/

3. What Data We Collect

We may collect and process the following types of personal data:

  • Identity data (name)

  • Contact data (email address, phone number, billing address)

  • Transaction data (ticket purchases, payment confirmations)

  • Attendance data (event bookings and participation)

  • Technical data (IP address, browser type, cookies, website usage data)

  • Marketing preferences (if you opt in to receive communications)

4. How We Collect Your Data

We collect data through:

  • Ticket bookings made via our website or third-party platforms

  • Direct communication via email, phone, or contact forms

  • Website usage and cookies

  • Event attendance and registration

5. How We Use Your Data

We use your personal data to:

  • Process and manage ticket bookings

  • Communicate important event information

  • Verify age eligibility (18+ events)

  • Provide customer support

  • Process payments and refunds (where applicable)

  • Improve our services and website

  • Send marketing communications (only where you have opted in)

6. Lawful Basis for Processing

We process your data under the following lawful bases:

  • Contract: to fulfil your booking and provide event services

  • Legal obligation: to comply with accounting, tax, and regulatory requirements

  • Legitimate interests: to manage and improve our business operations

  • Consent: for marketing communications and optional cookies

7. Sharing Your Data

We may share your data with trusted third parties, including:

  • Payment processors

  • Event venues and partners (where necessary for event delivery)

  • Email and marketing service providers

  • IT and website service providers

We ensure all third parties handle your data securely and in compliance with data protection laws.

We do not sell your personal data.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

Typically, we retain booking and transaction records for up to 6 years for tax and accounting purposes.

9. Cookies and Website Tracking

Our website uses cookies to:

  • Ensure proper website functionality

  • Analyse website traffic and usage

  • Improve user experience

  • Support marketing and advertising (if applicable)

You can manage or disable cookies through your browser settings. Where required, we will request your consent before placing non-essential cookies.

10. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

11. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (in certain circumstances)

  • Object to or restrict processing

  • Withdraw consent at any time (where processing is based on consent)

  • Request data portability

To exercise your rights, contact us using the details below.

12. Marketing Communications

We may send you marketing emails about upcoming events or offers, but only if you have opted in.

You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

louis@blackwineclub.com